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Projects are executed by humans. And humans must interact. There is no doubt that communicating frequently and often is necessary throughout the life of any project. Good communication skills of the team ensure success for projects.
Communication is the most important skill for a Project Manager. Project Managers spend 90% of their time communicating.
| Tell me and I'll forget. Show me and I'll remember. Involve me and I'll understand. - Author unknown Note: The best way to communicate in the teams is to involve team members in all activities. Project manager along with team members is responsible for managing communication on project. |
Communication may be done using symbols, signs, behavior, speech, writing, or signals, as well as through project charters, project plan, project scope statement and status reports. The list of ways a Project Manager communicates is longer and you will get familiarize with it as you read this book, for now, this small list is an indication of the significance of communication to a Project Manager.
| Note: Lack of communication is one of the primary reasons why projects fail. |
Projects fail when expectations are not aligned with results. Timely and effective communication can bridge this gap to avoid surprises at the end. Expectations, goals, and priorities of the project stakeholders should be well documented and communicated to the stakeholders.
Proactive Project Managers know that communication is an ongoing process throughout the life of the project. They set proper expectations for all the stakeholders by determining the information and communications needs of each stakeholder.
Communication by definition is the process of conveying information from a sender to a receiver with the use of a medium in which the communicated information is understood the same way by both sender and receiver.
Communications management employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval and ultimate disposition of project information.
—A Guide to the PMBOK®
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